Privacy Policy

Introduction

Lausanne Smile Clinic is committed to the protection and confidentiality of personal data and strives to provide the highest level of protection for your personal data in compliance with the applicable regulations on personal data protection.

This Privacy Policy governs the use of our website and services. It explains how we collect, use, share, and protect the personal information you provide to us. It also explains your privacy rights and how you can exercise these rights.

The collected data

Lausanne Smile Clinic ensures that only personal data that is strictly necessary for the purposes detailed above is processed. In addition to the information required for connecting (such as your name, email address, etc.), only information related to your expertise, skills, or professional outlook will be requested.

The data you provide us

The data we process primarily consists of the data you provide us through our subscription forms. This includes your identification data and contact data.

The mandatory nature of the collected data is indicated to you during the collection process through a message. Providing certain data is mandatory only when it is necessary for us to process your request and provide a relevant response.

If the mandatory data is not provided, we will not be able to provide you with the requested service.

We also process data that you upload on our websites and applications. We never request sensitive information (such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sexual orientation). We advise against providing such data when using our services.

The usage data of our services

When you visit our website or use our services, we may also collect certain information automatically, including your IP address, the type of browser you use, the pages you visit, access dates and times, and other statistics.

Use of the collected data

We use your personal information to provide and improve our website and services, process your transactions, send you updates, respond to your requests, send you targeted advertisements, ensure the security of our website, comply with the law, and for other legitimate business purposes.

Recipients of the collected data

Sharing with service providers

We may share your personal information with third-party service providers who assist us in providing our website and services. These service providers are not permitted to use your information for their own purposes.

Sharing for legal requirements

We may disclose your personal information if we are required to do so by law, or if we believe in good faith that it is necessary to comply with the law, protect our rights or property, or ensure the safety of our users.

Security of the collected data

Lausanne Smile Clinic is committed to implementing an appropriate security policy, which translates into logical and physical security measures specifically tailored to our operations. Various audits are conducted within our infrastructure.

The following principles govern the development of websites and applications, both at the level of technical infrastructure (secure redundant hosting, access control and security policy) and from an application perspective (development of websites and applications):

  • Secure data collection
  • Storage ensuring data integrity and confidentiality
  • Securing development environments
  • Securing data access
  • Regular training for our technical teams
  • Voluntary limitation of outsourcing (infrastructure, services, and development) and working with anonymized test datasets

Your rights

In accordance with regulations, you have the right to access, rectify, delete, object, and request data portability regarding all data concerning you.

You also have the right to restrict the processing of your personal data. Furthermore, every individual has the right not to be subject to a decision based solely on automated processing, including profiling. If you have provided consent for the processing of personal data, you can withdraw your consent at any time.

You can exercise these rights free of charge, except for any costs associated with the transmission of the request, by contacting the following addresses:

  • via email: info@lsmile.ch
  • by mail: Lausanne Smile Clinic SA, Rue Marterey 5, 1005 Lausanne, Switzerland

Contact

For any inquiries regarding the personal data protection policy implemented by Lausanne Smile Clinic, you can contact us at the following address: Lausanne Smile Clinic SA, Rue Marterey 5, 1005 Lausanne, Switzerland.

Links to other websites

Our website may contain links to other sites that we do not control. If you click on a link to another site, you will be redirected to that site. We recommend reviewing the privacy policy of each site you visit.

Update of the data protection policy

We may update our privacy policy from time to time. We will post the new privacy policy on this page and update the ‘Effective Date’ at the top of this privacy policy. We recommend checking this privacy policy regularly.

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